At Mowers Online, we pride ourselves in not only offering the best possible prices on our products, but we also offer the best possible delivery terms. Our prices include VAT and Free Delivery to the majority of areas on the GB mainland.
Delivery Charges
Our prices include free delivery to most GB mainland addresses. Additional delivery charges can apply to certain locations principally but not exclusively to the following postcode areas: AB, IV, KW, PA, PH and any offshore island including the Isle of Wight.
If you live in one of these postcode areas please enter your address in the checkout and any additional charges will be clearly shown. If you require any further assistance please either email us at sales@mowers-online.co.uk or call us on 01452 616169.
Delivery is usually 1 – 4 working days for most products on the GB mainland, except for some Scottish areas, Offshore Islands and the Isle of Wight can be from 2 – 6 days.
Ride on Mowers and Garden Tractors are usually delivered within 7 – 10 working days due to the need to build and test them to ensure they reach you ready to mow.
Products weighing approx 50kg and over will be delivered by a specialised pallet company. They will contact you to arrange delivery on a suitable day. This covers products including but not exclusively lawn tractors, ride on mowers, scythe mowers, some log splitters and garden shredders.
Some models of Mountfield, Stiga, Weibang, Hayter and Masport lawnmowers are also delivered by pallet due to the weight and to prevent damages. We try to offer the best delivery method so you receive your item in good condition. Please contact us if you have any queries relating to pallet deliveries.
The majority of our garden machinery is sent by courier and requires a signature for the delivery. Deliveries will not be left without a signature as proof of delivery.
Ourselves and our distributors use several major carriers including Royal Mail, DPD, Fed-Ex and ParcelForce who deliver Monday to Fridays only, usually between 8am and 6pm. As these are National carriers we cannot stipulate AM or PM deliveries to them.
We are unable to offer a weekend service for deliveries.
We do not offer delivery on any items to Northern Ireland, Eire, The Channel Islands, The Isle of Man or Europe.
Spare and Replacement Parts Orders
Parts are usually sent our from our warehouse in Gloucester or directly from our suppliers. They are sent out using a variety of carriers depending on the size and weight of the shipment.
Parts advice and orders can only be researched based on the information supplied by the customer. It is your responsibility as the customer to check the information you provide is correct for your machinery.
Special Order spare parts are supplied on a non-returnable basis. No refunds can be given for parts that have been ordered specially for the customer which ultimately turn out to be incorrect.
A Special Order is when the customer has provided the details, description and /or part number themselves.